How do you ship your products?
We use USPS Priority Mail. Your order will arrive in 2-4 business days if you placed it before 11pm MST Mon-Fri. Please note that due to weight limitations and delivery address restrictions for USPS, very small or very large orders may be shipped via First-Class Mail or UPS at our discretion. This will not affect transit time.
How long will it take for the formula to have an effect?
Many of our common symptom-soothing formulas are designed to take effect within 5-10 minutes if used properly. To get these fast-acting results, we recommend 3-4 droppers full, or 6-8 pumps, per use to start. If you are not yet feeling the full effect within the first 5 minutes, repeat the original serving. You can do this up to 4 servings back to back. Note that some of our formulas are tonics and are meant to work over longer periods of time.
Here are some other strategies you can use, depending on the effect you need:
Move-Thru-It Strategy: to support optimum recovery rates, use 6-8 pumps or 3-4 droppers. Repeat every 1-3 hours for a day or two (with a good night's sleep). The idea here is a persistent frequency. Once you have achieved initial results, you can switch to more conventional usage patterns such as 3-4 times a day. For example: Kick-Ass Immune, Get Over It
TONIC Strategy: for long-term, deeply nutritive support over time, use 6-8 pumps or 3-4 droppers, 1-3 times a day for 3 weeks to 3 months. For example: Deep Stress, Daily Immune
Are there any formulas that I should not mix?
We recommend that you avoid using the adult formulas while pregnant or breastfeeding unless advised to do so by your natural therapies practitioner.
Can I mix two or more formulas, or take them together?
Many people enjoy mixing combinations; however, those with a complicated medical history or on prescription drugs should consult their natural therapies practitioner.
Will I still get the same effect if I put the extract in another liquid (juice, tea, etc.)?
Yes for most formulas diluting them in common drinks can improve taste, and will not compromise the formula's effect. Just use the recommended amount, and repeat if necessary for full effect. Please note that to receive the full effect of bitters, you must taste them and dilution is not recommended.
Can I give adult formulas to kids?
For children under 12: in some cases, yes - in the proper amount. However, we recommend you stick to the children's products as these have been formulated specifically with kids in mind. Consult an herbal or natural therapies practitioner before giving any adult formulas to children. Children 12 years and older can take adult formulas.
How do herbal extracts compare to tablets or capsules?
Most capsules either contain powdered, dry herbs, or a tiny bit of liquid extract (gel caps). Tablets are powdered herbs that are held together by pressure and other chemicals. The beauty of liquid extracts, or "tinctures," is that they absorb quickly and the body receives the full benefit of the plant in a very bio-available solution. Liquids also allow you to customize your serving freely so you can best meet your needs at the time. Liquids are inexpensive and easy to swallow. The droppers and pump top dispensers are also convenient for when you're on the go.
What does "as needed" mean on the label?
We are all unique and herbs can work differently for different people. The usage instructions on the label are written to be applicable to a general population. However, that doesn't mean they are optimum for you and the discomforts you are experiencing (small vs. large body types for example). "As needed" means you should take the amount listed at a needed frequency until you feel the desired effect (paying attention to any maximum or frequency limitations listed).
Are there common allergens in your products, such as soy and corn?
Our products are gluten and dairy free. Most of our products are also free of soy and corn. The exception would be any formulas that contain cornsilk, including UTI Urinary, Growing Pains for Kids, Herbal Cal, and Kidney Strengthener. Catnip Oil Bug Spray contains soybean oil. Our Ear-Be-Well Ear Oil, Oh Baby! Oil, and Pregnant Belly Oil do contain almond oil.
Are your products organic?
We source organic raw ingredients whenever possible, including any cultivated herbs used and the alcohol in the tinctures. Many of our raw herbs are also wildcrafted. However, our products are not currently USDA certified organic.
Why is there alcohol in your formulas?
Alcohol is a sustainable and body-friendly extracting medium. It effectively releases the active constituents from coarse plant material. Alcohol also prevents the product from spoiling. Extracting herbs this way is an age-old technique that effectively carries the constituents into a liquid "plant soup", called a "tincture". WishGarden has developed a proprietary process that uses alcohol to maximum benefit during the extracting phase, while minimizing it in the finished product.
Can diabetics take glycerin?
Yes. Glycerin is also called glycerol and is a plant-based substance that is molecularly similar to alcohol. It belongs to the family of sugar alcohols, such as malitol, sorbitol, and xylitol, considered safe for diabetics.
Are your products Non-GMO?
Yes, we make a point to ensure that our raw ingredients are GMO-free. Most of the herbs we use are not at risk of being GMO. For ingredients that are at risk, they are almost always certified organic. Certified organic ingredients and product cannot, by law, contain GMO. For any non-organic at-risk ingredients, we do our best to insure that they are GMO free. However, our products do not currently have Non-GMO Verification or any other non-GMO certification.
I'm on a gluten-free diet. Are there any formulas that I should avoid?
None of our formulas contain gluten. The pure Italian wheat-based grain alcohol we use leaves all gluten behind when distilled, and comes with a gluten-free test certificate. The only other grain used in any of the formulas is Milky Oats, which is sustainably harvested and sorted in a botanical house. It is not processed with, or contaminated by, other grains.
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